Compassionate Communication: Handling Delicate Workplace Conversations
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Training TypeLive Training
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CategoryWorkplace
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Duration1 Hours
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Rating4.9/5
Course Introduction
About the Course
Workplace conversations on sensitive or high-stakes topics can feel overwhelming. Many professionals struggle with these discussions due to fear of saying the wrong thing, offending others, or revealing personal emotions. However, avoiding these conversations can weaken trust, create misunderstandings, and limit collaboration.
In this session, we explore the differences between sensitive, uncomfortable, and unexpected conversations and discuss practical strategies for anticipating and managing them with confidence. Participants will learn how to reduce anxiety, strengthen communication, and create psychological safety, ensuring that difficult discussions lead to clarity and connection instead of conflict.
Course Objective
Identify sources of discomfort in workplace discussions on sensitive topics
Differentiate between sensitive, uncomfortable, and unexpected conversations
Explore strategies to anticipate, initiate, and navigate difficult conversations
Strengthen conscious communication and psychological safety in discussions
Develop techniques for reducing anxiety and improving confidence when engaging in challenging conversations
Who is the Target Audience?
Team Leaders C Managers
Emerging Leaders
HR Professionals
Organizational Leaders
Project Managers C Workplace Facilitators
Consultants and coaches
Professionals handling employee relations or sensitive discussions
Anyone looking to enhance communication skills in challenging situations
Basic Knowledge
No prior knowledge is required
Available Batches
| 10 Apr 2025 | Thu ( 1 Day ) | 02:00 PM - 03:00 PM (Eastern Time) |
| 07 May 2025 | Wed ( 1 Day ) | 02:00 PM - 03:00 PM (Eastern Time) |
| 04 Jun 2025 | Wed (1 Day) | 02:00 PM - 03:00 PM (Eastern Time) |
Pricing
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Differentiating between sensitive, uncomfortable, and unexpected discussions and why they create anxiety.
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Exploring personal, cultural, and workplace dynamics that influence how conversations unfold.
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Recognizing the gap between intention and impact, improving self-awareness, and fostering psychological safety.
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Practicing deep listening, curiosity, and inclusive communication to strengthen trust.
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Applying mindfulness techniques to navigate triggers, regulate emotions, and respond with intention.
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Encouraging safe, transparent conversations that promote understanding, trust, and workplace inclusion.