Workplace conversations on sensitive or high-stakes topics can feel overwhelming. Many professionals struggle with these discussions due to fear of saying the wrong thing, offending others, or revealing personal emotions. However, avoiding these conversations can weaken trust, create misunderstandings, and limit collaboration.

In this session, we explore the differences between sensitive, uncomfortable, and unexpected conversations and discuss practical strategies for anticipating and managing them with confidence. Participants will learn how to reduce anxiety, strengthen communication, and create psychological safety, ensuring that difficult discussions lead to clarity and connection instead of conflict.