We Cannot, Not Communication: Techniques to Improve this Essential Business Competency
-
Training TypeLive Training
-
CategoryLeadership
-
Duration1 Hours
-
Rating4.9/5
Course Introduction
About the Course
Effective and efficient workplace communication can help improve teamwork and collaboration, mitigate conflicts by reducing the chances of a misunderstanding and provide emotional support for every team member. By becoming a better communicator, you will build better relationships with your employees, colleagues, and clients.
Leaders need to be continually aware of the following critical communication axioms:
It is impossible not to communicate
Messages include content & the relationship between the people communicating
Nonverbals most often communicate the message
The skill of the communicators impacts the outcome
And there are two views of successful communication:
When both parties have the same understanding
When both parties are willing to communicate again
Course Objective
Leaders must be effective communicators in order to:
Understand the needs of employees, customers & suppliers
Coordinate & engage others
Ensure that key tactics & strategies are understood
Leaders can’t lead effectively - if they don’t communicate effectively
Who is the Target Audience?
Any leader, manager or supervisor and all teams
Basic Knowledge
No Prerequisite Required
Available Batches
| 11 Nov 2024 | Mon ( 1 Day ) | 02:00 PM - 03:00 PM (Eastern Time) |
| 02 Dec 2024 | Mon ( 1 Day ) | 02:00 PM - 01:00 PM (Eastern Time) |
Pricing
Require a Different Batch?
Request a Batch For
-
How senders’ intentions & receivers’ interpretations are impacted by many ‘filters’ which can aid or detract
-
Why all communication should have a goal of either encouraging, questioning, or informing
-
Leadership & the Principles of Daily Feedback
-
When & how to Coach & when & how to Counsel
-
Counseling guidelines & a format
-
Using FOSA to document counseling conversations
-
When & how to Coach & when & how to Counsel
-
Why listening is such a challenge
-
Common reasons why we don’t listen
-
Why leaders should work to become better listeners
-
Three keys to effective listening
-
Ten listening tips