In this webinar, Larry Johnson offers you practical strategies to raise the odds everyone on your team behaves responsibly every time with no excuses. It includes creating a culture that nourishes and rewards personal accountability on everyone’s part.

Creating a POSITIVE environment where everyone WANTS to do their very best. This means being the kind of manager/leader for whom people WANT to perform. Larry will share tips on how to be that kind of manager.

Clarifying expectations so everyone knows what represents success. Research has shown that when managers complain about employees not behaving accountably, a major cause can often be traced to the failure to adequately communicate expectations around accountability. When people have a different perception than you as to what is expected, their outcomes will very likely disappoint you.

Applying the rules of operant conditioning to ensure that accountable behavior is rewarded and non-accountable behavior is discouraged. Using the principles of Graduated Empowerment those delegated to will choose to demonstrate individual initiative to resolve problems and achieve goals. Correcting those who insist on not taking responsibility. Larry will share his Conversational Roadmap to help managers turn this trend around.