Quality Assurance and Analytical Thinking: Fortune 500
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Your quality assurance and analytical thinking and coaching skills will determine whether you thrive in the increasingly-disrupted post-COVID future of work.
Yet traditional advice in quality assurance and analytical thinking and coaching so often leads to disasters, as revealed by research in behavioral economics, psychology, and cognitive neuroscience. So what are the best practices for Fortune 500 firms to make the right calls on quality assurance and analytical thinking and coaching scenarios?
Fortune 500 firms recognize that behavioral science has revealed that our typical approach to quality assurance and analytical thinking skills suffers from systematic dangerous judgment errors called cognitive biases. Fortunately, recent scholarship has revealed effective yet counterintuitive strategies to enable you to defeat these cognitive biases. In this course, you will learn about and address these dangerous judgment errors, while mastering techniques for quality assurance and analytical thinking and coaching drawing on cutting-edge behavioral science and real-world best practices from Fortune 500 companies.
After taking this course, you will:
- Solve typical challenges in quality assurance and analytical thinking and coaching scenarios using Fortune 500 firm best practices
- Master emotional and social intelligence research-based approaches to quality assurance and analytical thinking and coaching
- Develop a plan with specific next steps to adapt for your toolkit quality assurance and analytical thinking and coaching best practices from Fortune 500 firms
- Discover how Fortune 500 firms defeat dangerous judgment errors (cognitive biases) that harm quality assurance & analytical thinking & coaching
- Align these strategies with International Coaching Federation Core Competencies for quality assurance and analytical thinking and coaching skills
Here’s a recent testimonial from Cheryl Smith, Global Director of Talent Management, Organizational Capabilities, and Diversity at Xerox, a company ranked #415 by Fortune, about the impact of my coaching for her:
- “I really like your coaching style. You ask meaningful questions without 'leading the witness.' It's a great fit for executives."
Here’s a recent testimonial from Leon Vliegen, Owner, FLY Consult, about the impact of this course for him:
- "It was a great learning experience and I can apply a lot of the concepts and thinking in my coaching practice and leadership programs that our organization FLY Consult performs for a number of clients. I and we focus strongly on helping people to make mindful and effective decisions. This program has deepened and broadened my knowledge and insight in an excellent way. Dr. Gleb Tsipursky is clearly at the edge of this field of science and practice. I can recommend the program strongly."
This course has received International Coaching Federation (ICF) approval for 12 continuing coaching education (CCE) credits, including 5 core competency credits and 7 resource development credits (Resource Development includes training formerly called Personal Development, Business Development, or Other Skills and Tools). For more information, please visit coachfederation.org.
ICF Core Competencies Covered in the Course
- Creating awareness in analytically-minded people of their emotions and situations when their analytical mindset may be causing them problems
- Direct communication with analytically-minded people, balancing hard data and research with than stories and questions
- Establishing trust and intimacy, through using the kind of evidence that’s convincing to analytically-minded people
- Active listening, to determine whether someone’s learning style is deductive or inductive and targeting their specific information consumption needs
- Establishing the coaching agreement, focusing on preparing for the almost-inevitable conflicts and addressing emotions
Sounds too good to be true? I used these methods successfully at Fortune 500 companies such as Aflac, Applied Materials, Entergy, Honda, IBM, Reckitt, Wells Fargo, and Xerox. Over the last two decades, I coached and trained the leaders at these Fortune 500 companies, as well as at numerous middle-market companies and quickly-growing startups, as the CEO of the boutique future-proofing consultancy Disaster Avoidance Experts.
Besides such real-world, pragmatic expertise, I have a strong academic background as a behavioral scientist studying analytical thinking, coaching, decision making, and emotional and social intelligence. I spent 8 years at the University of North Carolina at Chapel Hill, first getting a PhD and then serving as a lecturer there. Then, I spent 7 years as a professor at the Ohio State University’s Decision Sciences Collaborative and History Department. There, I published dozens of peer-reviewed articles on this topic in high-quality academic journals such as Behavior and Social Issues and Journal of Social and Political Psychology. Thus, this course is thoroughly informed by cutting-edge research.
This combination of business and science led to my expertise gaining global recognition. I published over 550 articles and gave over 450 interviews for prominent venues, such as Fortune, USA Today, CNBC, Fast Company, CBS News, Business Insider, Inc. Magazine, and Time.
My expertise is also featured in my 7 best-selling books, including Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters (Career Press, 2019), The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships (New Harbinger, 2020), and The Truth-Seeker’s Handbook: A Science-Based Guide (Intentional Insights, 2017) Further attesting to my global renown, my work was translated into Chinese, German, Russian, Korean, Polish, French, Spanish, and other languages.
That's what you can expect in this course: methods used successfully at even the biggest companies, thoroughly informed by cutting-edge research, and featured in top media venues and best-selling books around the globe.
So why should you take my course rather than someone else’s course? Simply because this course provides unparalleled value. Consider my level of credibility in the course topic:
- As a trainer for Fortune 500 companies
- As a behavioral scientist
- As a best-selling author
- As a globally-renowned thought leader
If you want the best, take this course.
Your registration is risk-free. See the terms and conditions for more.
I look forward to welcoming you into the world of evidence-based, science-driven techniques tested in the real world of many Fortune 500 companies and numerous middle-market companies and startups. To ensure that you master quality assurance and analytical and coaching thinking best practices drawn from behavioral science and tested in Fortune 500 companies, register now!
You need to trust best practices from Fortune 500 firms and behavioral science-based findings over outdated advice such as “go with your gut” in order to seize a competitive advantage in quality assurance and analytical thinking and coaching scenarios
After taking this course, you will:
- Solve typical challenges in quality assurance and analytical thinking and coaching scenarios using Fortune 500 firm best practices
- Master emotional and social intelligence research-based approaches to quality assurance and analytical thinking and coaching
- Develop a plan with specific next steps to adapt for your toolkit quality assurance and analytical thinking and coaching best practices from Fortune 500 firms
- Discover how Fortune 500 firms defeat dangerous judgment errors (cognitive biases) that harm quality assurance & analytical thinking & coaching
- Align these strategies with International Coaching Federation Core Competencies for quality assurance and analytical thinking and coaching skills
- Learning Objective: Learn what the course will be about and get my best-selling book on which the course is based.
- Learning Steps:
- Watch the introduction video, “Introduction - Coaching the Analytical Mind.” https://www.youtube.com/watch?v=s-HCwkwiGno
- Downloaded the course textbook packet.
- Learning Objective: Learn what the course will be about and get my best-selling book on which the course is based.
- Learning Steps:
- Watch the introduction video, “Introduction - Coaching the Analytical Mind.” https://www.youtube.com/watch?v=s-HCwkwiGno
- Downloaded the course textbook packet.
- Learning Objective: This module introduces evidence-based findings on how analytically-minded people feel and think and how to coach them most effectively.
- The readings for this module address recent behavioral science research on emotional drivers for our behaviors, as well as the typical kind of judgment errors - cognitive biases - we all make. They also get at how these drivers and judgment errors can be effectively managed to help us reach our goals in our workplace and in daily life. The video for this course translates these research findings into the context of coaching analytically-minded people. It describes the broad framework of such coaching, including the skills and knowledge you as a coach need to engage effectively with these clients, as well as how to establish the optimal kind of coaching relationship in the beginning of your coaching engagement.
- Learning Steps:
- Step 1: Do readings prior to watching video from the book you got in the course textbook materials packet, and journal your answers to the questions in the conclusions of the chapters after reading them
- Ch 1, What True Leaders Know About Emotional Intelligence
- Ch 3, When Should You Go With Your Gut In Everyday Life?
- Ch 4, When Should You Go With Your Gut In Professional Interactions?
- Step 2: Watch video https://www.youtube.com/watch?v=nTdhyyK62Fs
- Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.
- Learning Objective: This module will explain how analytically-minded people - as do clients in general - hold a number of false beliefs about themselves, and how to address this problem.
- Coaches typically struggle to reach analytically-minded people who hold such false beliefs, because these types of clients are quite skilled at rationalizing away such beliefs and arguing with coaches. These false beliefs are especially strong around emotions, since analytically-minded people tend to have a particularly low level of awareness about the emotional drivers that inform their behaviors, words, and thoughts. This module empowers you to communicate effectively to analytically-minded people who hold false beliefs, providing the pragmatic coaching tools you need to help them adjust these beliefs to align with reality as well as a road map to help such clients become more emotionally aware.
- Learning Steps:
- Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them
- Ch 5, How to Protect Yourself from False Beliefs
- Ch. 9, Stop! Live the Life You Want
- Step 2: Watch video https://www.youtube.com/watch?v=Xtwwnu-yyRo
- Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.
- Learning Objective: This module explains that another area of false beliefs that coaches need to address is analytically-minded people holding false beliefs about others.
- It’s a cliche, but it’s also true: analytically-minded people on average have a lower social intelligence, meaning the ability to understand and influence other people around them. As a result, such clients frequently develop inaccurate beliefs about others, resulting in damaging behaviors for themselves and those around them. This module enables you to help them realize when such false beliefs might have developed, including overcoming emotional resistance on the part of your clients about making such realizations and methods to empower analytically-minded people to adjust their beliefs and behaviors for more healthy relationships.
- Learning Steps:
- Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them
- Ch 2, Where Do Our Mental Maps Lead Us Astray?
- Ch. 10, Succeeding At Other Minds
- Ch. 11, Protect Your Relationships by Cutting Off Your Anchors
- Step 2: Watch video https://www.youtube.com/watch?v=T9kzIeGWKiY
- Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.
- Learning Objective: This module helps you teach analytically-minded people to communicate ethically and effectively.
- One major consequence of a lower-than-average social intelligence for analytically-minded people is a substantial challenge in communication. It tends to be harder for such clients to have an effective intuitive understanding of how other people feel and think. These inadequate mental models of other people sometimes result in analytically-minded people being accused of unethical, manipulative, ham-handed communication techniques, even though they had no intention of doing so. In this module, you will learn how to help your clients assess their communication effectiveness, and gain a number of techniques you can convey to your clients to improve their communication.
- Learning Steps:
- Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them
- Ch 6, Failing Your Way to Success!
- Ch. 12, Winning Arguments for Truth Through Collaborative Truth-Seeking
- Ch. 13, How to Talk to Professional Colleagues Who Deny the Facts
- Ch. 14, Cultivating Trust and Integrity: The Pro-Truth Pledge
- Step 2: Watch video https://www.youtube.com/watch?v=_BaPepvyzV4
- Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.
- Learning Objective: This module helps you guide analytically-minded clients into making major decisions.
- Analytically-minded people greatly underestimate the extent to which emotions influence their decision-making processes. While this underestimation is not much of an issue in minor decisions, it’s a grave problem in major decisions. As a coach, it’s your ethical responsibility - in alignment with the ICF Core Competency of “Meeting Ethical Guidelines and Professional Standards” - to help coach them through major decisions where they may not realize that your help is needed. This module provides a highly analytical method that greatly appeals to analytically-minded people for making major decisions, and guides you as a coach in how to apply this method to the needs of your clients.
- Learning Steps:
- Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them
- Ch. 7, Defend Your Happiness Against Emotional Traps!
- Ch. 15, Guidelines on Avoiding Disastrous Decisions
- Step 2: Watch video https://www.youtube.com/watch?v=v0BN2lXckFs
- Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.
- Learning Objective: This module helps you guide analytically-minded clients into avoiding disasters when implementing decisions and managing projects.
- Analytically-minded people, as do all of us, run into major problems when implementing decisions. Frequently, analytically-minded people face these problems because they have not considered emotional factors - their own or other people’s - in making decisions. In other cases, the typical judgment errors that afflict all of us will also be present for such clients. This module provides you with the tools needed to help analytically-minded people address these emotional factors and judgment errors. The technique discussed in this module is quite analytical and appeals well to analytically-minded clients, who can readily integrate elements of this strategy in all aspects of their lives.
- Learning Steps:
- Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them
- Ch. 8, Avoiding Professional Disasters With Behavioral Science
- Ch. 16, Guidelines on Conducting a Premortem to Avoid Project or Process Disaster
- Step 2: Watch video https://www.youtube.com/watch?v=uBhM4dWBmn8
- Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.
- Learning Objective: Develop a specific plan with next steps for mastery of the course content and lifelong learning
- Learning Steps:
- Watch the video to see the next steps for course content mastery and for lifelong learning. https://www.youtube.com/watch?v=R72x5AMAUZ8
- Next, take advantage of the resources mentioned in the video and additional resources you might find helpful, which are listed next.
- Register for your continued learning resources at this link https://disasteravoidanceexperts.com/subscribe/
- Take some of my other courses on this platform.
- Email me with your course feedback and questions at Gleb@DisasterAvoidanceExperts.com
- Connect with me on LinkedIn at this link - make sure to tell me that you took my course so that I know to accept your request https://www.linkedin.com/in/dr-gleb-tsipursky/ Please leave a course review with your feedback. It’s super-helpful for me to know whether the course is working well for you, or whether some improvements can be made. It’s also incredibly useful for other students to learn about your experience to help them decide whether to take the course. Ensure that they make the best decisions!
